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SHIPPING & RETURNS

SHIPPING POLICY

  • Processing Time: Orders are processed within 1-3 business days.

  • Delivery Time: Standard delivery takes two weeks for in stock units.  Most items are custom and take 60-90 days from manufacturing to delivery. Expedited options available.

  • Costs: Shipping costs vary by weight and destination. Shipping costs depend on unit and size.  We will quote shipping price when quoting structures.

  • International Shipping: Available to select countries, with applicable customs fees.

 

​​RETURN & EXCHANGE POLICY​

  • Time Frame: Items can be returned within 30 days of receipt.

  • Condition: Must be in original, unused condition with all tags attached.

  • Process: Contact customer service for a return authorization. Customers are responsible for return shipping costs.

  • Refunds: Issued to the original payment method within 7-10 business days of receiving the return.

  • Exchanges: Subject to product availability.

Customer Service: For any queries, please contact our customer service team. info@glamping.global

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