SHIPPING & RETURNS
SHIPPING POLICY
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Processing Time: Orders are processed within 1-3 business days.
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Delivery Time: Standard delivery takes two weeks for in stock units. Most items are custom and take 60-90 days from manufacturing to delivery. Expedited options available.
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Costs: Shipping costs vary by weight and destination. Shipping costs depend on unit and size. We will quote shipping price when quoting structures.
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International Shipping: Available to select countries, with applicable customs fees.
RETURN & EXCHANGE POLICY
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Time Frame: Items can be returned within 30 days of receipt.
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Condition: Must be in original, unused condition with all tags attached.
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Process: Contact customer service for a return authorization. Customers are responsible for return shipping costs.
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Refunds: Issued to the original payment method within 7-10 business days of receiving the return.
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Exchanges: Subject to product availability.
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Customer Service: For any queries, please contact our customer service team. info@glamping.global